This policy explains what information 28grains.com collects and how we use it. Last updated: 17 September 2026.
What we collect
- Details you give us: name, phone number, email, city, address and message when you send an enquiry or place an order.
- Basic visit data: pages viewed, the website you came from, and device and browser type. We store an anonymous visitor ID in your browser to count unique visitors. We do not store your IP address in our analytics.
How we use it
- To call or message you about your enquiry or order and to deliver your order.
- To understand which pages are useful and improve the website.
We do not sell or rent your information. We share delivery details only with courier partners who deliver your order.
Keeping your data safe
Your details are stored on our secured web server and are only accessible to the 28 Grains team.
Your choices
To see, correct or delete the details we hold about you, email info@28grains.com or call +91 88128 00000.